FAQs  

QUESTIONS ABOUT THE FREE EVENT:

QUESTIONS ABOUT THE ALL ACCESS PASS:

WHAT IS A VIRTUAL SUMMIT?

A EnneaSummit (virtual summit) is a free online event that gathers speakers and participants to discuss specific topics. This event is hosted entirely online, allowing attendees to join from anywhere.

WHAT TECHNOLOGY DO I NEED TO ATTEND?

You'll need a computer, tablet, or smartphone with internet access. Each day during the Summit, you'll receive an email with the lineup of speakers. You can watch the sessions directly in your web browser—
no special software required. You can watch on your phone, computer, ipad, or other device via your web browser. If you purchase the All Access Pass, you can watch or listen on the Kajabi app or Apple Podcast app. 

WHAT TIME DOES THE SUMMIT START?

You'll receive a daily email at 6:00 AM (US Central Time) with links to all the main session and panel videos for that day. Instead of syncing your schedule with a live feed, we've made it easy by releasing all the content at once. This way, you can choose your favorite sessions and watch at your convenience throughout the day.

You can view the full schedule on the main registration page.

Didn’t get the daily email?

• First, check your junk, spam, or promotions folders.

• If you registered on the main page but still don’t see it, contact us at [email protected] , and we’ll send you the links right away.

HOW LONG DO I HAVE TO WATCH?

You'll have a full day to watch each day's lineup of speakers. This year, we've extended the viewing window to 30 hours, from 6:00 AM to 12:00 PM (US Central Time) the following day, to accommodate our
overseas participants. 

👉 Please note: the 30-hour window begins when the email is sent at 6:00 AM Central, not when you click the link.

WHAT IF I NEED MORE TIME?

You can purchase an All Access Pass, which will give you lifetime access to the entire EnneaSummit.

ARE THERE CONTINUING EDUCATION CREDITS OFFERED?

No, not yet. This was the most asked question during the previous Mental Health EnneaSummit, and we will look into the process of getting the necessary approval to offer CEUs in future Summits.

ARE THERE ANY ACCESSIBILITY FEATURES?

All of the main sessions and panels will have Closed Captions available, which can be toggled on or off. 

WHAT IF THE SUMMIT’S WEB PAGE IS GIVING ME AN ERROR?

We apologize for the inconvenience. Unfortunately, a few Internet service providers have flagged the EnneaSummit web site as a security risk. As a temporary workaround, please try turning off the Wi-Fi on your phone and accessing the site using cellular data. This should bypass the issue since the problem lies with the Internet service provider.

Another option is to use this alternate link to access the EnneaSummit’s main web page:
https://tyler-zach-9e63.mykajabi.com/midlife/enneasummit

All Access Pass users can use this alternate link to log in and watch: https://tyler-zach-9e63.mykajabi.com/login

IF THE EVENT IS FREE, WHY WOULD I NEED AN ALL ACCESS PASS?

When you buy an All Access Pass, you don’t have to worry about missing any of the daily sessions or rush to catch up. With the All Access Pass, you can enjoy lifetime access to ALL the EnneaSummit sessions at your own pace.

There is no coupon code available for the All Access Pass. When you visit the check-out page, the price will already be discounted. It's $49 before the event starts, $69 during the Summit, and $99 after the Summit.

WHAT IS INCLUDED IN THE ALL ACCESS PASS?

• Lifetime Access to 35+ Hours of Video Content 
• Downloadable Audio MP3s
• Listen via Private Podcast
• Transcripts
• Speaker Bonuses and Discounts ($1,800 value)
• Workbook
• Bullet-point notes on all the sessions

HOW DO I ACCESS THE CONTENT AFTER I BUY THE PASS?

As an All Access Pass holder, you can access the EnneaSummit (and any other past Summits you’ve purchased) year-round online in a private members area. After your purchase your All Access Pass, you will be asked to provide a password to use along with your email/ username. During the Summit, or anytime after, you can visit this web page to Log In with your email/username and password:
https://www.tylerzach.com/login (Not working? Try this alternate link.)

Note: After you buy an All Access Pass, you'll get an email with links to the workbook, playbook, discount codes, google drive folders, Apple private podcast, and other bonus items. You can also click on the log in button above to find those links.

WHAT’S THE RETURN AND CANCELLATION POLICY?

We stand by the value of the EnneaSummit All-Access Pass with a 100% Money-Back Guarantee.

If the pass doesn’t meet your expectations or provide the value you were hoping for, you can request a full refund — no questions asked. You have 72 hours from the time of purchase to explore the content, and if you’re not satisfied, simply reach out for a refund.

WHAT IF I FORGET MY PASSWORD?

On the login page above, there is a “Forget Password” link under the section where you input your email and password. Click that link to take the necessary steps to recover or reset your password. If that
doesn’t work, email [email protected] for help.

WITH THE ALL ACCESS PASS, WHAT OPTIONS DO I HAVE FOR ACCESSING AND CONSUMING THE CONTENT?

You can Log In 24/7 with your iPad, iPhone, Mac, PC, or any mobile device to watch via Internet browser. If you prefer watching on a mobile device over your desktop/laptop computer (and don’t want to have to log in every time you want to watch/listen), you can download the “Kajabi” mobile app for a better viewing experience.

Note: When watching a session on the Kajabi app, you must click the back button (before exiting the app) if you want Kajabi to remember where you left off. 

Download the free app on Google Play or Apple Store. Note: Keep in mind that you'll have to log in to the Kajabi App using the SAME email as you used to buy this All Access Pass. If you’re already using the Kajabi app, please log out manually and log back in to refresh the app and view the Summit.

You can also listen to the EnneaSummit on Apple Podcasts. After purchasing an All Access Pass, we’ll email you a private podcast feed URL that you can add directly into your Apple Podcasts app. In addition, the audio files will appear as a product in your Summit dashboard—so you can either subscribe through Apple Podcasts or simply log in and stream/download from the web page.

WHY AM I NOT SEEING THE ENNEASUMMIT AFTER I LOG IN?

Sometimes, people purchase the All Access Pass with one email and later try to log in with a different one. Or maybe you've used different emails for different Summits. It happens! No worries—just email
[email protected], and we'll make sure your All-Access Pass is linked to the correct email.